Leistungen 3

Leistungen bei der Auslieferung

Unsere Leistungen im 2-Mann-Handling sind modular aufgebaut und lassen sich flexibel kombinieren. So können Sie individuelle Lieferlösungen zusammenstellen, die exakt auf ihre Produkte und Anforderungen abgestimmt sind. 

Lieferung bis zum Verwendungsort

Wir bringen Ihre Ware dorthin, wo sie benötigt wird – nicht nur bis zur Bordsteinkante

Terminavisierung per SMS, Mail oder Telefon

Flexible Abstimmung des Liefertermins – drei Zeitfenster für maximale Planbarkeit

GPS-Live-Tracking der Lieferung

Transparente Echtzeitverfolgung Ihrer Sendungen über myhes.de

Montage- und Anschlussservice

Optional übernehmen wir Aufbau oder Anschluss Ihrer Produkte.

Anruf vor Ankunft des Lieferteams

Ankündigung der Zustellung eine Stunde vor der Lieferzeit

Verpackungsentsorgung

Auf Wunsch nehmen wir Verpackungsmaterial direkt wieder mit 

Retourenmanagement

Effiziente Abwicklung von Rücksendungen inklusive Abholung bei den Endkund*innen

Logistiklösungen für Hersteller, Händler und Online-Shops

Hersteller

Für Hersteller bieten wir einen nahtlosen Direktversand vom Werk zu den Endkund*innen, inklusive professionellem 2-Mann-Handling und White-Glove-Services.

Händler

Händler profitieren von einer flexiblen Integration unserer 2-Mann-Handling-Logistik in bestehende Filial- und Lieferstrukturen.

Online-Shops

Für Online-Shops ermöglichen wir skalierbare 2-Mann-Handling-Lösungen im E-Commerce – von der Bestellung bis zur Lieferung an die Endkund*innen.

Logistikprozess 1
Logistikprozess 2

Der Logistikprozess im 2-Mann-Handling

1. Vorlauftransport / First Mile

Die Ware wird beim Hersteller, Händler oder aus dem Lager abgeholt und in das Logistiknetzwerk überführt. Dabei stellen wir sicher, dass die Produkte transportsicher verladen und zuverlässig zu unseren Umschlagszentren transportiert werden.

2. Cross-Docking und HUB-Handling

In unseren Logistikzentren erfolgt der Umschlag sowie die systemgestützte Sortierung der Sendungen nach Zielregionen. So werden die Waren gebündelt und optimal für die Zustellung vorbereitet.

3. Tourenplanung

Auf Basis der Lieferadressen und vereinbarten Zeitfenster planen wir Zustelltouren effizient und kundenorientiert. Ziel ist eine bestmögliche Auslastung der Touren bei gleichzeitig hoher Termintreue.

4. Last Mile Lieferung

Die Zustellung erfolgt durch ein geschultes 2-Mann-Team direkt bis zum gewünschten Verwendungsort bei den Endkund*innen. Unsere Fachkräfte übernehmen das sichere Tragen, Positionieren und – je nach gewünschtem Service – zusätzliche Leistungen wie Aufbau und Installation.

5. Optional Retourenprozess

Auf Wunsch holen wir Retouren direkt bei den Endkund*innen ab und führen diese dem weiteren Prozess zu. Wir stellen eine reibungslose und transparente Rückabwicklung sicher. 

Logistikprozess 3

Der Logistikprozess im 2-Mann-Handling

1. Vorlauftransport / First Mile

Die Ware wird beim Hersteller, Händler oder aus dem Lager abgeholt und in das Logistiknetzwerk überführt. Dabei stellen wir sicher, dass die Produkte transportsicher verladen und zuverlässig zu unseren Umschlagszentren transportiert werden.

2. Cross-Docking und HUB-Handling

In unseren Logistikzentren erfolgt der Umschlag sowie die systemgestützte Sortierung der Sendungen nach Zielregionen. So werden die Waren gebündelt und optimal für die Zustellung vorbereitet.

3. Tourenplanung

Auf Basis der Lieferadressen und vereinbarten Zeitfenster planen wir Zustelltouren effizient und kundenorientiert. Ziel ist eine bestmögliche Auslastung der Touren bei gleichzeitig hoher Termintreue.

4. Last Mile Lieferung

Die Zustellung erfolgt durch ein geschultes 2-Mann-Team direkt bis zum gewünschten Verwendungsort bei den Endkund*innen. Unsere Fachkräfte übernehmen das sichere Tragen, Positionieren und – je nach gewünschtem Service – zusätzliche Leistungen wie Aufbau und Installation.

5. Optional Retourenprozess

Auf Wunsch holen wir Retouren direkt bei den Endkund*innen ab und führen diese dem weiteren Prozess zu. Wir stellen eine reibungslose und transparente Rückabwicklung sicher. 

Zusatzleistungen 1
Zusatzleistungen 2

2-man-handling – professional delivery for bulky goods and complex shipments

Hermes Einrichtungs Service offers reliable 2-man-handling for large electrical appliances, furniture and other bulky goods. We deliver safely to the point of use. Thanks to our modular services, we create individually tailored solutions that make every delivery run smoothly.

2-man-handling – professional delivery for bulky goods and complex shipments

Hermes Einrichtungs Service offers reliable 2-man-handling for large electrical appliances, furniture and other bulky goods. We deliver safely to the point of use. Thanks to our modular services, we create individually tailored solutions that make every delivery run smoothly.

Hero 2

2-man-handling – professional delivery for bulky goods and complex shipments

Hermes Einrichtungs Service offers reliable 2-man-handling for large electrical appliances, furniture and other bulky goods. We deliver safely to the point of use. Thanks to our modular services, we create individually tailored solutions that make every delivery run smoothly.

Hero 3

2-man-handling – professional delivery for bulky goods and complex shipments

Hermes Einrichtungs Service offers reliable 2-man-handling for large electrical appliances, furniture and other bulky goods. We deliver safely to the point of use. Thanks to our modular services, we create individually tailored solutions that make every delivery run smoothly.

2-man-handling

2-man-handling – professional delivery for bulky goods and complex shipments

Hermes Einrichtungs Service offers reliable 2-man-handling for large electrical appliances, furniture and other bulky goods. We deliver safely to the point of use. Thanks to our modular services, we create individually tailored solutions that make every delivery run smoothly.

million deliveries per year
0
years of experience
> 0
satisfied customers per day
0

Market leader in 2-man-handling in Germany

Over 50 years of experience

One of the largest networks in Europe

GPS live tracking

Market leader in 2-man-handling in Germany

Over 50 years of experience

One of the largest networks in Europe

GPS live tracking

2-man-handling – when standard parcel delivery isn't enough

2-man-handling is used whenever products are too large or too heavy for standard parcel delivery, or when they need explaining and installing on site. Trained specialists deliver the goods to the desired point of use inside the home. Additional services such as installation, disposal of packaging materials or take-back of old appliances are often part of the package.

2-man-handling – when standard parcel delivery isn't enough

2-man-handling is used whenever products are too large or too heavy for standard parcel delivery, or when they need explaining and installing on site. Trained specialists deliver the goods to the desired point of use inside the home. Additional services such as installation, disposal of packaging materials or take-back of old appliances are often part of the package.

The challenge

Our solution

Leistungen 1

Services on delivery

Our 2-man-handling services are modular and can be combined flexibly. This lets you put together delivery solutions tailored precisely to your products and requirements.

Delivery to the point of use

We bring your goods to where they’re needed – not just curbside

Delivery date notification by telephone, SMS and email

Flexible delivery scheduling – three time windows for reliable planning

GPS live tracking of the delivery

Real-time tracking of your shipments via myHES.de

Assembly and installation service

On request, we also handle assembly and installation of your products.

Phone call before the delivery team arrives

Phone notification one hour before delivery

Disposal of packaging materials

On request, we take the packaging away with us

Returns management

Efficient returns handling, including collection from your end customers

Leistungen 2

Services on delivery

Our 2-man-handling services are modular and can be combined flexibly. This lets you put together delivery solutions tailored precisely to your products and requirements.

Delivery to the point of use

We bring your goods to where they’re needed – not just curbside

Delivery date notification by telephone, SMS and email

Flexible delivery scheduling – three time windows for reliable planning

GPS live tracking of the delivery

Real-time tracking of your shipments via myHES.de

Assembly and installation service

On request, we also handle assembly and installation of your products.

Phone call before the delivery team arrives

Phone notification one hour before delivery

Disposal of packaging materials

On request, we take the packaging away with us

Returns management

Efficient returns handling, including collection from your end customers

Leistungen 3

Services on delivery

Our 2-man-handling services are modular and can be combined flexibly. This lets you put together delivery solutions tailored precisely to your products and requirements.

Delivery to the point of use

We bring your goods to where they’re needed – not just curbside

Delivery date notification by telephone, SMS and email

Flexible delivery scheduling – three time windows for reliable planning

GPS live tracking of the delivery

Real-time tracking of your shipments via myHES.de

Assembly and installation service

On request, we also handle assembly and installation of your products.

Phone call before the delivery team arrives

Phone notification one hour before delivery

Disposal of packaging materials

On request, we take the packaging away with us

Returns management

Efficient returns handling, including collection from your end customers

Which products is 2-man-handling suitable for?

2-man-handling is suitable for any product group that needs special logistics because of its size, weight or the support it requires on delivery.

Furniture & furnishings

Large electrical appliances

Televisions & home entertainment

Fitness equipment & e-bikes

Garden furniture & outdoor products

Solar technology

Furniture & furnishings

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Large household appliances and televisions

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Outdoor & sports equipment

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Logistics solutions for manufacturers, retailers and online shops

Manufacturers

For manufacturers, we offer seamless direct shipping from the factory to the end customer, including professional 2-man-handling and white-glove services.

Retailers

Retailers benefit from flexible integration of our 2-man-handling logistics into existing store and delivery structures.

Online shops

For online shops, we provide scalable 2-man-handling solutions in e-commerce – from the order through to delivery to the end customer.

Logistikprozess 1

The logistics process in 2-man-handling

1. First Mile: pre-carriage transportation

We collect the goods from the manufacturer, the retailer or the warehouse and feed them into our logistics network. In doing so, we make sure they are loaded securely for transport and reach our HUBs reliably.

2. Cross-docking and HUB handling

At our HUBs, shipments are transferred and sorted by destination region. This is how goods are consolidated and prepared for delivery.

3. Tour planning

We plan delivery routes based on delivery addresses and agreed time windows, balancing efficiency with the needs of the end customer. The aim is to use each route to capacity while keeping delivery appointments reliably.

4. Last Mile: delivery

A trained 2-man-team delivers the goods directly to the desired point of use in the end customer’s home. Our specialists carry and position the goods safely and – depending on the service booked – take care of additional tasks such as assembly and installation.

Logistikprozess 2

The logistics process in 2-man-handling

1. First Mile: pre-carriage transportation

We collect the goods from the manufacturer, the retailer or the warehouse and feed them into our logistics network. In doing so, we make sure they are loaded securely for transport and reach our HUBs reliably.

2. Cross-docking and HUB handling

At our HUBs, shipments are transferred and sorted by destination region. This is how goods are consolidated and prepared for delivery.

3. Tour planning

We plan delivery routes based on delivery addresses and agreed time windows, balancing efficiency with the needs of the end customer. The aim is to use each route to capacity while keeping delivery appointments reliably.

4. Last Mile: delivery

A trained 2-man-team delivers the goods directly to the desired point of use in the end customer’s home. Our specialists carry and position the goods safely and – depending on the service booked – take care of additional tasks such as assembly and installation.

5. If required: returns management

On request, we collect returns directly from your end customers and feed them back into the process. We ensure returns are handled smoothly and transparently.

Logistikprozess 3

The logistics process in 2-man-handling

1. First Mile: pre-carriage transportation

We collect the goods from the manufacturer, the retailer or the warehouse and feed them into our logistics network. In doing so, we make sure they are loaded securely for transport and reach our HUBs reliably.

2. Cross-docking and HUB handling

At our HUBs, shipments are transferred and sorted by destination region. This is how goods are consolidated and prepared for delivery.

3. Tour planning

We plan delivery routes based on delivery addresses and agreed time windows, balancing efficiency with the needs of the end customer. The aim is to use each route to capacity while keeping delivery appointments reliably.

4. Last Mile: delivery

A trained 2-man-team delivers the goods directly to the desired point of use in the end customer’s home. Our specialists carry and position the goods safely and – depending on the service booked – take care of additional tasks such as assembly and installation.

5. If required: returns management

On request, we collect returns directly from your end customers and feed them back into the process. We ensure returns are handled smoothly and transparently.

Zusatzleistungen 1

Extended services in 2-man-handling

Appliance installation

Connection and set-up in the end customer’s home

Professional assembly on site

Direct shipping from your warehouse to your end customers.

Take-back and recycling of old appliances

Environmentally friendly disposal of old appliances and furniture

Flexible delivery options such as evening or Saturday delivery

Evening and Saturday delivery on request

4-man-handling

Larger teams for particularly heavy or complex goods

Zusatzleistungen 2

Extended services in 2-man-handling

Appliance installation

Connection and set-up in the end customer’s home

Professional assembly on site

Direct shipping from your warehouse to your end customers.

Take-back and recycling of old appliances

Environmentally friendly disposal of old appliances and furniture

Flexible delivery options such as evening or Saturday delivery

Evening and Saturday delivery on request

4-man-handling

Larger teams for particularly heavy or complex goods

Why Hermes Einrichtungs Service?

With Hermes Einrichtungs Service, you gain a reliable logistics partner for 2-man-handling in Europe. We help manufacturers, retailers and online shops deliver demanding shipments efficiently and with the end customer in mind. Find out more about us and what we offer:

Frequently asked questions

What is 2-man-handling?
2-man-handling means that large, heavy or sensitive goods are delivered by two trained specialists to the desired point of use in the end customer’s home. Delivery does not stop at the front door: the goods are carried inside, for example into the living room or to the exact spot where they will be used.
2-man-handling is the right choice for bulky products, or products that require explanation and hands-on service, which cannot be sent by a regular parcel service. These include large household and electrical appliances such as washing machines and refrigerators, furniture, large televisions, fitness equipment and garden furniture.
2-man-handling is the right choice for bulky products, or products that require explanation and hands-on service, which cannot be sent by a regular parcel service. These include large household and electrical appliances such as washing machines and refrigerators, furniture, large televisions, fitness equipment and garden furniture.
2-man-handling is the right choice for bulky products, or products that require explanation and hands-on service, which cannot be sent by a regular parcel service. These include large household and electrical appliances such as washing machines and refrigerators, furniture, large televisions, fitness equipment and garden furniture.
2-man-handling is the right choice for bulky products, or products that require explanation and hands-on service, which cannot be sent by a regular parcel service. These include large household and electrical appliances such as washing machines and refrigerators, furniture, large televisions, fitness equipment and garden furniture.
2-man-handling is the right choice for bulky products, or products that require explanation and hands-on service, which cannot be sent by a regular parcel service. These include large household and electrical appliances such as washing machines and refrigerators, furniture, large televisions, fitness equipment and garden furniture.

Request a tailored shipping solution

Let’s work together to develop the right solution for your products.

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