Do you have any questions?

For questions about your shipment, please contact your shop or check the shipment tracking on myhes.de.

How Can We Help You?

Tell us briefly what your enquiry is about – we’ll pass it straight to the right people.

HES Business Customer

Request Customized Business Solutions

HES Press

Public Relations and Press Inquiries

Other Inquiry

Feedback or Career Inquiries

Your Contacts

HES Sales-Team

HES Sales Manager

“We’ll be happy to help you find a solution tailored to your needs. Send us your inquiry today, and we’ll get back to you as soon as possible.”

Sebastian Britto, Beate Mevenkamp, Matthias Ebert, Alexander Baumgart, Aylin Albayrak, Jörg Schnute, Lars Spillner

Termin buchen

30 Min. mit Sales

What Is Your Press Inquiry About?

Interview Request Press Material Request I Have Technical Questions

Write your message here.

Your Message*

Please provide your contact details so that we can get in touch with you.

Salutation

First Name*

Last Name*

Company

Phone Number

Email*

Your Contacts

Kasten Böttcher

Customer-Experience-Manager

“If you have questions about your products or are facing a challenge, I’m here to help.”

Termin buchen

30 Min. mit Sales

Inquiry

Your Message*

Please provide your contact details so that we can get in touch with you.

Salutation

First Name*

Last Name*

Company

Phone Number

Email*

Your Contacts

Sören Jahnke

HES Manager

“For any inquiries about our company, I’ll always have the right answer for you. Feel free to contact me anytime.”

Termin buchen

30 Min. mit Pressesprecher

Berufliche Ziele setzen – und erreichen.

Willkommen auf unseren Karriereseiten! Als ein wertvoller Teil der Hermes Gruppe und der weltweit agierenden Otto Group sind wir Marktführer im 2-Mann-Handling in Deutschland. Lerne uns als Spezialisten für herausragende Logistiklösungen in einem sehr dynamischen, internationalen Marktumfeld kennen – und als Wegbereiter für spannende Karrieren in diesem Bereich.

Erfahre hier aus erster Hand mehr über uns, unsere Werte, die vielfältigen Benefits für unsere Mitarbeitenden und finde alle aktuellen Stellenangebote.

Frequently Asked Questions

I have questions about a delivery, pickup, or a service provided by Hermes Einrichtungs Service (HES). Who can I contact?

You can find the contact details of the delivery depot responsible for your shipment in the order details on the myhes.de tracking page. Simply access your shipment details using your tracking number.

Is there a difference between Hermes or Hermes Germany and Hermes Einrichtungs Service (HES)?

You may be wondering why Hermes Einrichtungs Service (HES) is delivering your order. The two-person delivery teams at Hermes Einrichtungs Service deliver furniture, large home appliances, and other heavy or bulky goods to end customers. HES operates independently as a sister company of Hermes Germany, which handles parcel deliveries weighing up to 31.5 kg. Would you like to learn more about HES and the other Hermes companies? Then visit our About Us page.

What Minimum Shipping Volume Do You Require?

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How Long Does It Take to Connect to Hermes PORT?

What Does the Quotation Process Look Like?

Which Countries Do You Serve?

Which Interfaces Do You Support?

How Quickly Will I Receive a Response?

Sender

About Us

Responsibility

Jobs & Career

Newsroom

Do you have any questions?

How Can We Help You?

HES Business Customer

HES Press

Other Inquiry

Which Product Categories Would You Like to Ship?

What Shipping Volume Do You Expect?

Your Destination Region

Submit Your Inquiry Now

HES Sales-Team

“We’ll be happy to help you find a solution tailored to your needs. Send us your inquiry today, and we’ll get back to you as soon as possible.”

Termin buchen

What Is Your Press Inquiry About?

Kasten Böttcher

“If you have questions about your products or are facing a challenge, I’m here to help.”

Termin buchen

Please provide your contact details so that we can get in touch with you.

Sören Jahnke

“For any inquiries about our company, I’ll always have the right answer for you. Feel free to contact me anytime.”

Termin buchen

Berufliche Ziele setzen – und erreichen.

Frequently Asked Questions