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Our Values System for Greater Goal Orientation

In autumn 2022, the value system of Hermes Einrichtungs Service was created, developed by employees for employees. It serves as a comprehensive tool for orientation and as a practical instrument in our daily work. The collaborative approach for its development received significant and grateful approval from all participants. The result: The participants actively integrated the new value system into their work processes during its creation.

Through the HES strategy, we are familiar with the alignment and vision of Hermes Einrichtungs Service. As a result, we have clear goals and milestones in mind on the path to their realization. Each individual contributes directly or indirectly to the realization of the HES vision through their work.

To ensure a targeted implementation of our tasks, the HES mission statement has been expanded with a new, significant tool: the HES value system. The goal is to promote a values-oriented and responsible shared identity among all employees. The HES value system provides us with relevant points of orientation and guides us in our daily actions.

Our values

We treat every person with respect, kindness, and recognition.

What characterizes appreciation at HES?

  • Respect
    We view every role as equal and value each person in their individuality.
  • Friendliness
    We show interest, attentiveness, and a smile to others.
  • Acknowledgment
    We accept every person with their strengths and weaknesses. We appreciate and honor their work.

We are open to new things, reflect on ourselves, and approach changes with courage.

What characterizes willingness to change at HES?

  • Openness
    We approach changes around us with openness. From encounters with the new, we want to learn for the future.
  • Responsibility
    We critically reflect on our own habits and seek feedback from external sources. We focus on the development of individuals and the company.
  • Courage
    We boldly embark on new paths and pursue new approaches with passion.

We put ourselves in the shoes of others, act with compassion, and consider the needs of other teams and colleagues in our decisions.

What characterizes empathy at HES?

  • Humanity
    We appreciate the diversity of our colleagues, have a positive attitude towards them, and act with compassion.
  • Understanding the Needs of Others
    We understand the perspectives and needs of other teams and business partners and incorporate them into our work and decision-making.

We work together as a team with trust, are capable of handling conflicts, and prioritize the common goal over our personal goals.

What characterizes community spirit at HES?

  • Teamorientation
    We integrate ourselves into our respective teams, commit ourselves to team goals, and support each other.
  • Conflict Resolution Skills
    We engage in constructive and benevolent discussions to resolve conflicts and achieve common goals.
  • Community Sense
    We place the interests of HES and its employees at the center of our actions by integrating the various perspectives of departments, customers, and partners.

We proactively align our actions with the needs of our customers.

What characterizes customer orientation at HES?

  • Concept of Customer
    Our customer orientation is directed towards end customers, clients, as well as the internal customers of our work.
  • Customer Needs
    We proactively align our actions with the needs of our internal and external customers, while maintaining the highest quality standards.

We refrain from blame and focus on finding solutions to problems.

What characterizes solution orientation at HES?

  • Pragmatism
    We promote and demand goal-oriented solutions and establish short decision-making processes.
  • Error Culture
    We understand that mistakes can happen. What is important to us is that we learn from them.

Working together for a sustainable future

Discover our ongoing cultural change, which is characterised by courage and commitment. Find out more about the diversity at Hermes Einrichtungs Service and our holistic corporate responsibility strategy, which pursues ambitious goals in order to assume both ecological and social responsibility.

Cultural Transformation

With courage for change, we continuously and participatively question our mindset and structures to embrace transformation.

Diversity at HES

Our lived diversity promotes creative, fast, and innovative progress to remain competitive amidst changes.

CR Strategy

Our corporate responsibility strategy pursues clear ecological and social goals – and aligns with the principles of cultural transformation.

Do you have any questions?

Send us a message today…

Gerrit Heerdt

Head of HR Services

Hermes Einrichtungs Service

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